Careers at LEWIS

Current Opportunities.


Digital Marketing Specialist

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About us

We are an entrepreneurial integrated communications agency that has gone from start-up to multi-national in twenty years. We have entered the world’s top 30 agencies and have ambition to break the top ten by 2020. We have over 25 offices, 600 employees and revenues of $65m and rising. Our success is due to a combination of organic growth and strategic acquisitions and is reflected in being named PRCA’s International Agency of the Year for 2015. 

Central to our growth has been our policy of reinvestment, with the majority of profits returning to the company to propel development, including our Rise training Academy.  We are the fourth fastest growing agency in the global top 50. What makes us different is that, not only are we independent, but we are 100% employee-owned.

As we rapidly scale the business, our challenge is not to lose any of our character. We must establish a clear and visible brand in the marketplace. We must be seen as entrepreneurial, agile, creative, credible and professional. We believe that we are on the cusp of something truly remarkable in our industry.

Purpose of the role

The Digital Marketing Specialist plays a social media focused and team support role. The role requires the ability to handle a number of projects at any one time as well as being able to respond quickly to online community and team requests. The Digital Marketing Specialist will develop a clear understanding of the team’s requirements and objectives, be proactive in attitude and supportive to the team at all times.

Key responsibilities and tasks

Client Management

  • Assists the team with the management of client accounts and projects
  • Offers thoughtful advice and recommendations to clients and team regarding digital tactics and online opportunities
  • Supports relationships with clients, establishing self and LEWIS Pulse as an invaluable long-term partner for digital communications services
  • Coordinates communication with select clients and ensures deadlines and service agreements adhered to
  • Participates in the business development process by supporting with pitch preparation and research

Digital / Social media

  • Provides social media execution and management of related digital activity
  • Implements and maintains social media communities, campaigns and projects for LEWIS Pulse clients
  • Partners with account servicing to develop compelling and impactful digital content and integrated campaigns for both current and prospective clients
  • Contributes to client growth and impact across the full spectrum of social media channels including, but not limited to, Twitter, Facebook, LinkedIn, YouTube and Instagram
  • Production of social first copy for all channels using appropriate techniques and language relevant to each platform 

Team working and development

  • Ensures personal and deliverable client objectives are met on an on-going basis
  • Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client duties
  • Escalates general new business requests to appropriate team members
  • Works closely with line manager to maximize own strengths, improve weaknesses and support individual and team career development
  • Supports with the training of graduates and interns wherever possible
  • Regularly attends LEWIS training sessions and daily press briefings to enhance skills and develop knowledge

Reporting and analysis

  • Ensures that all account activity and results are reported back to the Senior Digital Marketing Specialist / Manager / Director
  • Communicates account performance internally at account reviews
  • Provides reports to the senior management team on request 

General

  • Supports the LEWIS Pulse and account servicing team on ad hoc initiatives and projects
  • Takes a proactive role in promoting the LEWIS brand, its identity, values and work
  • Supports the HR / talent team by promoting both internal and external opportunities at LEWIS across social media and via the referral scheme
  • Contributes and supports the continuous improvement of systems, practices and policies

About you

  • Previous digital and social media coordination experience, ideally in an agency environment
  • Strong understanding of the digital / social industry and related platforms
  • A persuasive and convincing writing style
  • Calmness under pressure and ability to achieve tight deadlines
  • Ability to interact confidently with clients at a senior level
  • Ability to troubleshoot team and client problem areas – and suggest a remedial course of action
  • Creative thinking and an open-minded approach
  • Excellent time management skills
  • Proven competency in managing a varied workload

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.