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Kuala Lumpur, Malaysia


Account Servicing


Campaign Coordinator, Client Services Operations


We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF plays a constructive role in promoting social, cultural, economic and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments and non-profits. In 2022, the TLF granted $700,000 to local causes alone. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to provide marketing and comms support to maximise the grants’ effectiveness.

Purpose of the role

TEAM LEWIS is seeking a dynamic and forward-thinking individual to join our pioneering client services operations team in an innovative new role within the organisation. This is an entry level role for anyone that is keen to enter the world of marketing and communications. This role is ideal for someone who thrives on new challenges, enjoys breaking new ground, and is excited about being part of a global team reshaping how agencies work within the communications industry.

The Campaign Coordinator is a media monitoring focussed role that also provides administrative support to wider Client Servicing teams across the TEAM LEWIS network. The role requires the ability to handle a number of tasks and projects at any one time, working to deadlines and proactively pursuing activity across international timezones. The Campaign Coordinator will develop a clear understanding of the team’s requirements and objectives, be proactive in attitude and supportive to the team at all times.

Key responsibilities and tasks

  • Conducting daily news scans to provide timely and relevant updates to our team and key stakeholders.
  • Be across agendas and ensure proactive update on work and priorities.
  • Keeping abreast of the evolving media landscape in relevant markets by identifying new journalists, publications, bloggers, analysts, and emerging trends.
  • Using media monitoring platforms to track client presence and reputation.
  • Performing competitor analysis to identify strengths, weaknesses, and opportunities in the market for TEAM LEWIS and clients
  • Developing press kits and other promotional materials to support media relations efforts.
  • Generating client reports that showcase our performance and impact, in alignment with commercial and contractual obligations.
  • Accurate timekeeping and rigorous timesheet completion. Support in ensuring all other client teams accurate timesheet is completed by rest of account team.
  • Conducting research and coordinating efforts to support new business initiatives and marketing projects.

About You

We are all about attitude over skills. No degree? No worries. We’ll provide the training and you provide the enthusiasm. Ideally you are someone who has a passion for marketing. This could include areas of public relations, digital marketing services, social media, analytics or creative. Any work experience in the marketing or communications agency would be helpful.

Additional requirements

  • International mindset – willing to collaborate across our 25 global offices
  • Strong English language capabilities – both written and spoken
  • Attention to detail
  • Organisation skills
  • Ability to multi task
  • Curiosity to learn

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.