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LEWIS

Date

5/27/2021

Region

UK

Office

London, United Kingdom

Department

PR

Senior Account Manager B2B Tech


LEWIS is keen to appoint an experienced and energetic Senior Account Manager with experience in the b2b tech sector. The role that will focus on client service and development to help maximise the company’s business revenue opportunities. With an international mindset and approach, the Senior Account Manager will advise and handle notable tech clients working with colleagues across the LEWIS network.

 

This is an opportunity that will suit an ambitious professional who thrives on challenges and working in a fast paced, international environment. With a strong entrepreneurial spirit, you understand how to best apply this spirit to a growing independent global organization.

 

About LEWIS 

The company is an integrated communications agency that has gone from start-up to multi-national in a little over two decades. The company now ranks in the top 40 agencies worldwide and has 24 offices and 500 people. Its success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into new markets or services; making strategic acquisitions. The agency, its people and client campaigns have won many prestigious awards in the last 18 months, including Cannes Lions, Holmes Report, ICCO, PRCA. 

 

Purpose of the role

The Senior Account Manager (SAM) works closely with both their clients and team to ensure the efficient and effective running of their accounts. The SAM has a clear understanding of their clients’ objectives and requirements. They deliver the highest levels of service and have the ability to build and maintain long-lasting relationships with clients. The SAM translates creative thinking into decisive action, prioritising tasks efficiently and continuously setting a motivating example for the rest of the team. They have exceptional media relations skills.         

 

The SAM will help work on multi-market credentials, RFIs and pitches, working with colleagues and teams in EMEA.

 

An active contributor to the success of the business, the SAM will champion a collaborative, positive culture. Leading by example is important in this role.

 

Key responsibilities and tasks

  • Develop close consultative relationships with clients as the key day to day contact for all marketing comms services; develop initiatives for retention and organic growth
  • Provide content for campaigns and projects including press releases, articles, blog entries and other written material
  • Manage all media relations activity and maintain strong personal relationships with journalists, bloggers, influencers and analysts across national, trade, vertical and social media and channels
  • Consult with clients regularly on media opportunities in relation to the news agenda
  • Quality control all written materials i.e. biographies, media alerts, briefing documents, etc
  • Manage day to day operational elements, including budgets and costs, client reporting, etc
  • Ensure that activity meets the KPIs and deadlines set, and is reported to the client with insight and commentary
  • Drive proactive upselling of services and products to increase retainer and project revenue
  • Add value to new business pitches by providing support with coordination, research and insights, content generation, creative ideas, presentation preparation and attendance
  • Champion the cascading of your UK/EMEA clients across the global network

 

  • Work closely with line reports to set objectives and support strengths and professional development
  • Help recruit and retain a high calibre team – inspire and nurture a motivational office culture
  • Regularly attend and lead LEWIS daily press briefings and training sessions
  • Overall, be a collaborative, encouraging, supportive member of the London team.

 

About you

Working for a PR or integrated comms agency, you have deep sector experience in b2b tech. An experience Senior Account Manager, you have a strong understanding of clients business needs, issues and requirements. With in-depth knowledge of the media, you keep up to date with current affairs. Impeccable attention to detail and excellent communication skills, both written and verbal, are essential. A team player, you are a charismatic manager with the skills and aptitude to motivate, coach and develop people.

 

Additional requirements

  • Agency experience integrating PR with digital marketing, content and broader marketing activities
  • Expertise in b2b tech
  • Experience working on international clients would be helpful
  • An articulate and confident presenter
  • Well organised, pragmatic and able to meet tight deadlines
  • Ability to problem solve, project manage and multi-task; remains calm in a pressurised environment
  • Knowledge of finance, operational/information systems, HR 
  • Integrity, humility, self-drive/initiative – and a sense of humour!

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.  

 

LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that LEWIS is a place where everyone can thrive.

 

 

 

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