Infobip, the global cloud communications company, has appointed LEWIS as agency of record across Europe and Asia. LEWIS will lead Infobip’s thought leadership and brand awareness communications. A key part of the remit is the integration of communications into Infobip’s sales and marketing function.
Infobip enables businesses to build highly scalable, connected customer experiences across all stages of the customer journey with easy and contextualized interactions over customers’ preferred channels. Infobip handles 7+ billion monthly communication transactions across SMS, email, chatapps, WhatsApp, Viber and more.
Infobip conducted an extensive agency review process before selecting LEWIS as its agency partner. Since commencing on 1 May 2020, LEWIS has already helped launch a major SaaS product, Conversations, Infobip’s Omnichannel Contact Centre Solution and is working to redefine the company’s messaging and positioning.
Sanja Buterin, global marketing director, Infobip, said: “After a thorough agency review, the decision to select LEWIS was unanimous. The team’s understanding of our business, market and marketing communication requirements was spot-on. We have already seen in just a few weeks the quality of the team, ideas and ability to execute. We are looking forward to growing and expanding with LEWIS.”