Skip to main content



Published on

July 2, 2020


Retail, Social Media Marketing

TEAM LEWIS, the global marketing and communications agency, has been appointed as Social Media Agency of Record for ION Orchard, an iconic retail landmark in the heart of Singapore’s prime shopping belt, following a competitive pitch.

TEAM LEWIS is tasked with content creation, management and optimisation of social marketing for ION Orchard, in addition to maintaining a consistent identity and distinctive voice for the brand. ION Orchard has a strong fan base comprising of both local and international audiences and seeks to stronger engage their fans and harness social media as part of their marketing ecosystem to drive traffic and footfall to the mall.

Jointly owned by CapitaLand and Sun Hung Kai Properties, ION Orchard spans over 640,000 square feet of retail space and over 300 shops spread across eight floors. Featuring a collection of global flagship and concept stores of both established and new-to-market brands, ION Orchard covers the spectrum of fashion, lifestyle, entertainment and F&B.

Yeo Mui Hong, Chief Executive Officer of Orchard Turn Developments said, “The retail landscape today is fast-paced and immediate, with a constant need to anticipate, and adapt brand communications to acquire, engage and retain shoppers. TEAM LEWIS demonstrated creative thinking in meeting our business objectives, and have their pulse on the motivations of the consumer and their path to purchase. As we enter our 11th year of business, it will be interesting to see the mall with new eyes through TEAM LEWIS .”

Pamela Tor Das, Managing Director, TEAM LEWIS Singapore said, “ION Orchard is Singapore’s premiere mall with a sound brand positioning, iconic façade, and hard-to-miss location. As consumers look forward to a retail experience in the new normal, we are excited to partner with ION Orchard and look forward to demonstrating how strong brand equity on social can translate into tangible business outcomes.”

Do get in touch