Aligning brand reputation, stakeholder relations and consumer narrative at scale​

Ahold Delhaize – Brand & Corporate Communications​

Challenge

A complex organisationrepresenting a diverse group of labels in multiple markets at a global scaleneeding one consistent external narrative across audiences, with governance and speed, without diluting brand relevance.

What we did

Created one reputation system across brand and corporate: narrative framework, spokesperson positioning, proactive story pipeline, and stakeholder-sensitive comms cadence.

Why do we want to show you this?

Mirrors the dual set-up in the RFP (Corporate Affairs + Marketing). Shows we can run comms as an extension of in-house teams with disciplined delivery.

Impact

Strengthened brand visibility and reputation via key media, secured speaking opportunities at key international industry events, supported brand narrative consistency, relevance and internal and external impact, optimised NGO and activist relations.