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LEWIS
Reputation management is key.

Reputation is everything and it is fragile. News, including that of the fake variety, travels faster than ever before, making it nearly impossible to get in front of if you’re not already prepared. 

Accelerated by social media, IoT and everything in-between, visibility around conflicts and crises are increasing as our world becomes smaller. The power of meeting reputational threats head-on with a crisis management team and an exhaustive contingency plan saves brands from often irreparable damage.

We use our reputation management services to help clients identify, manage and mitigate reputational risks across a full range of corporate crisis moments, such as intellectual property disputes, product recalls and safety concerns, data breaches, regulatory compliance issues and environmental and health impacts.

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WHAT’S YOUR CRISIS COMMUNICATIONS PLAN?

Although crisis situations can at times feel out-of-the-blue, PR nightmares frequently arise when minor issues are left to snowball. Our crisis management specialists and crisis management teams integrate social listening and online engagement with tailored rapid-response programs to prevent and diffuse the crisis situation. Meticulously proactive in the online conversation while anticipating all possible scenarios on-and-offline. Our crisis communications experts protect our clients’ reputations at their most vulnerable moments. Our crisis response team act as an extension of our clients, using tactical, decisive actions and responses for online reputation management, to manage brand positioning and messaging.

We provide counsel and strategic communications advice to support clients across a wide spectrum of industries. Our crisis management experience and issues management capabilities include: Issues readiness assessments, crisis resilience audits, reputation risk assessments, media training, leadership Message development and social media and online issues management. 

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We’re in Good Company

Global Reach

We’re not just a global digital marketing agency. We’ve got a digital marketer to cover all bases. We have 25 offices around the world. Our regional HQs are San Francisco, London, Munich and Singapore. Our clients span the globe. And, so do our campaigns. No matter the timezone, language or task at hand – we have the experience and expertise to deliver. See All Our Locations

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