Risk and Crisis Case Study

AXA XL: support for product recall policyholders

Results

20+

recalls and near misses handled each year

60+

companies supported with preparedness and crisis response activity

Challenge

Help AXA XL product recall policyholders, mainly food business operators, to strengthen any areas of weaknesses in their crisis preparedness. Provide 24/7 response for live crises.

Solution

Our deep food industry expertise enables us to deliver specialised counsel, and bespoke client programmes, on food safety risk management and crisis preparedness. Our subject matter expert network means we can bring in wider expertise if required.

We also help organisations in this highly regulated sector manage live crises effectively. We are on call 24/7 and, on average, we handle over 20 live recalls and near misses each year.