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Kuala Lumpur, Malaysia


Account Servicing


Senior Designer

About us

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence. 

  At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF plays a constructive role in promoting social, cultural, economic, and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments, and non-profits. In 2021, the TLF granted $1 million to small and large organisations all over the globe. The goal in 2022 is to grant $5 million. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to provide marketing and comms support to maximise the grants’ effectiveness. 


Purpose of the role

Partnering with both the account servicing and digital teams, the Senior Designer provides support on both internal and client-led campaigns and projects. The Senior Designer is responsible for a wide range of creative projects for print, digital, web and motion including project management. You will provide support to clients on a range of digital media campaigns as well as working across the business on internal projects.


Key responsibilities and tasks

Creative services and project management

  • Designs and develops original creative web and digital content, including animations, motion graphics and interactive elements using the latest technologies
  • Delivers high quality graphic design for both print and digital channels
  • Leads video projects including scripting, storyboarding and directing the interviewee on what to say and how to say it
  • Fully manages client projects from pricing/storyboarding/wireframing through to delivery
  • Offers consultancy to clients proactively to highlight our creative experience
  • Stays up to date on best practices and current trends
  • Partners with other departments to develop compelling and imaginative creative solutions (e.g. video, infographics, web design) for both TEAM LEWIS and current and prospective clients
  • Take clear notes and affirms actions during briefing sessions
  • Provides strategic design support for pitches and internal communications
  • Refines and communicates methodologies in creative project management


Client Management

  • Supports clients in all aspects of nurturing and growing their brands and products using inventive creative ideas, developing innovative solutions
  • Works closely with the client to regularly review account performance, identifying and communicating opportunities for additional PR, marketing and digital tools and services
  • Plays an integral role in the new business process, taking an instrumental role in generating content and presentation preparation, in addition to attendance
  • Ensures regular contact with the client is maintained by direct reports and other team members
  • Develops strong relationships with existing agency clients within TEAM LEWIS, in addition to supporting new business, by demonstrating the value, benefits and capabilities of the creative team


New Business

  • Assists with pricing and selling projects
  • Proactively approaches teams and clients with ideas for creative campaigns
  • Maximises opportunities and outreach to external brands, as well as existing and past contacts, to build new business leads
  • Works with the Creative Director APAC to monetise and introduce new interactive technology and experimental design that can be packaged into new offerings


Team working and development

  • Acts as a respected manager, working closely with junior team to maximise strengths, improve weaknesses and support career development
  • Sets project objectives on a daily, weekly, monthly and quarterly basis 

  • Defines and positions deliverable client objectives with the team

  • Monitors team activity levels against budget, suggesting changes to individual allocations where possible
  • Provides guidance to colleagues on how to best manage projects, including answering general new business requests
  • Maintains a high degree of visibility around the office, speaking regularly to account leads



  • Runs and supports training sessions, with a view to maximising opportunities to expand team skills and grow revenues
  • Takes a proactive role in promoting the TEAM LEWIS brand, its identity, values and work
  • Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
  • Maintains a detailed and up-to-date knowledge of competitors activities
  • Overall, be a guardian of best marketing practice


About you

  • Competent in all four fields: Print, Digital, Web and Motion
  • Software skills:
  1. Print/Digital: Photoshop, Illustrator, InDesign
  2. Web: Dreamweaver, Edge, Muse
  3. Motion: Premiere Pro, After Effects, Cinema 4D
  • Good video skills: video filming, editing, post-production and motion graphics
  • Good knowledge of HTML/CSS and WordPress
  • General understanding of coding practices and ability to hand code HTML mailers and webpages from scratch if required
  • Creative and contemporary design skills
  • Continue to develop core design skills through training in new design techniques
  • Ability to work to tight deadlines
  • A keen eye for detail
  • Flexible attitude and enthusiastic approach
  • Multi-skilled across creative channels
  • Photography skills are a bonus
  • Excellent communication skills
  • Excellent project management skills


This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.