Showcasing Business Impact

Viator

Public Relations

Key Results

246

secured placements

6B+

impressions

6

podcast opportunities secured, with 2 interviews recorded and published

69%

of coverage containing backlinks, strengthening SEO value and authority

Problem

Often, tracking secured coverage with organic mentions can blur what the program actually deliveredViator needed PR to show clearer business impact – not just buzz. Traditional measurement frameworks were making it harder to target and prioritize placements that could drive authority, traffic, and conversion.

Solution

TEAM LEWIS sought out a strategy that made the program and business impact clear. We reset the measurement program to hone in on earned + secured coverage, while creating a laser focus on top targetsWe prioritized targets and stories that would convert, with 45 experience promo codes for key media, and expanded outreach into contributed content, SEO-led outreach, influencers, and podcasts.

Execution

As a result, in 2025, the program didn’t have to sacrifice quantity for quality. The team secured 246 placements and 6B+ impressions, with backlinks in 69% of coverage. Strategic podcast outreach landed six opportunities, including two interviews recorded and published – boosting Viator’s visibility, authority, and performance on new channels.